Shipping policy
Shipping Policy
Thank you for choosing indieartzone for your art needs. We strive to ensure that your artwork reaches you in perfect condition and in a timely manner. Please read the following shipping policy carefully to understand our process.
1. Processing Time:
- Orders are typically processed and shipped within 5-8 business days from the date of purchase. Please allow additional time for delivery based on your location within Canada.
2. Shipping Costs:
- Shipping costs are calculated at checkout based on your location. We offer competitive rates for shipping within Canada.
3. Shipping Method:
- We partner with trusted carriers to ensure safe and secure delivery of your artwork. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
4. Delivery Timeframe:
- Delivery times may vary depending on your location within Canada. While we make every effort to ensure timely delivery, please note that unforeseen circumstances or external factors may occasionally cause delays.
5. International Shipping:
- At this time, we only ship within Canada. We hope to expand our shipping options to international destinations in the future.
6. Damaged or Lost Shipments:
- In the unlikely event that your artwork arrives damaged or is lost during transit/We will work with you to resolve the issue and ensure your satisfaction.
7. Returns and Exchanges:
- For information on our return policy, please refer to our Return Policy page.